Our Guarantee To You..

Successful relationships rely on honesty, trust and respect. Through clear communication and realistic expectations, we deliver every project on time and within budget.

Your project gets all the attention it deserves because we work with one client at a time. As a result, we can create stunning brands and websites in a week. Don’t believe us? If we do not meet the agreed deadlines, we are more than happy to offer a full refund!

Kris Byers, Owner
Horrible Brands

We will always produce work to our highest standard within the agreed budget and timeframe.

We will try our best to accommodate and prioritise any urgent requests that may arise. (within reason)

We try to keep our costs as competitive as possible and offer cost-effective options when and where we can.

We respect that you know your business better than anyone and your decision is final. (even when we disagree)

We will reply to all messages within a reasonable time and in a clear manner. (We expect the same in return)

We will ensure that if you agree to work directly with me, you will get my time and not outsourced or passed onto a junior.

We will deliver all projects on time and in budget however some external factors may be out of our control.

We are fair and transparent with costs informing you in due course of any potential changes.

We will design solutions for the correct purpose that answer the brief and not just to make our portfolio look good.